VenueSafe is a world leader in photo identification systems across a range of industries.
The customer also requested we hire another resource that would do the software testing for the entire development team. The resource would also have a dual role later on to provide technical support to the existing customer base of the software. Further, they were looking for somebody who had exceptional technical writing skills who could produce high quality product and support documentation for the support and their customers. Despite looking for a multi-roled resource, we were able to recruit a well experienced professional in all of these required fields.
Once we got all of them on board, the developers and tester worked very closely with existing developers of the company based out in Australia and Portugal. After a few weeks of training and knowledge transfer, the developers were able to start developing in the software and fixing support issues. The development team followed an Agile approach with the development and testing of the software.